Department: Crew Scheduling
 Cost Center: VP, Operational Performance
 Reporting To: Director of Crew Scheduling
 Location: Miami, Florida
 Type: Full-Time
 
 Position Summary:
 The Manager of Crew Scheduling is responsible for leading and overseeing the day-to-day crew scheduling operations for flight and cabin crew in a dynamic charter airline environment. This role requires strong leadership, strategic planning, and adaptability to support a 24/7 operation that undergoes frequent changes due to client demands, operational disruptions, and regulatory compliance.
 
 The ideal candidate is proactive, detail-oriented, and able to manage real-time changes while maintaining regulatory, safety, and contract compliance.
 
 Key Responsibilities:
 Leadership & Management
 • Supervise and lead a team of crew schedulers to ensure adequate staffing coverage across all flights.
 • Provide coaching, development, and performance feedback to scheduling staff.
 • Collaborate closely with crew planning, training, dispatch, and flight operations teams.
 
 Crew Scheduling & Planning
 • Oversee daily crew scheduling to ensure legal and contract-compliant crew coverage.
 • Monitor crew legality, duty limits, rest periods, and fatigue risk management in accordance with FAR Part 117 and FAR 121.467.
 • Manage irregular operations (IROPS), including last-minute crew adjustments due to maintenance, weather, or schedule changes.
 • Interpret and apply company manuals and procedures, crew scheduling manual, and pilot/FA addenda.
 • Adapt crew plans changes in the schedule, contracts, or disruptions.
 
 Operational Agility
 • Respond to operational changes such as flight delays, charters, or cancellations.
 • Implement contingency plans to minimize impact on operations and crew.
 • Adjust staffing plans for operational changes or client needs.
 
 Systems & Technology
 • Utilize crew management software Nav Blue (Raido) for real-time scheduling and compliance.
 • Identify opportunities to enhance automation and accuracy.
 • Ensure accurate data for payroll and flight time records.
 
 Compliance & Communication
 • Ensure compliance with FAA regulations, contracts, and internal policies.
 • Maintain professional communication with crew about schedules and changes.
 • Coordinate with HR and Training for crew qualifications, training, and leave.
 
 Qualifications:
 • Bachelor’s degree in Aviation Management, Operations, or related field (or equivalent experience).
 • 3–5 years in crew scheduling or airline operations; charter experience preferred.
 • Proven team leadership in a high-pressure, fast-paced environment.
 • Proficiency with scheduling systems and MS Office.
 • Strong problem-solving, communication, and decision-making skills.
 • Flexibility to work various shifts including nights, weekends, and holidays.
 • Strong knowledge of FAA regulations (FAR 117, 121, 121.467).
 
 Preferred Attributes:
 • Experience in on-demand, ACMI, or charter airline operations.
 • Ability to stay calm under pressure and adapt quickly.
 • Proactive mindset with focus on continuous improvement and efficiency.