Cargo Supervisor

Job Description:

Monitor cargo handling processes, ensure compliance with safety and quality standards, and support on-time operations in a dynamic airport environment. A hands-on role at the core of international aviation logistics.

Tasks

What youll do:

Implement and monitor Lufthansa Cargo handling processes at Ground Handling Agent level
Inspect Ground Handling Agent services against contractual standards and report deviations

Review service performance with Ground Handling Agent and initiate quality improvements
Monitor subcontractor performance and request corrective actions
Maintain and analyze statistical performance data
Act as main contact for Ground Handling Agents in case of irregularities or escalations
Ensure compliance with security and safety procedures
Make operational decisions and act in emergencies when required
Coach and develop Ground Handling Agent; supervise daily activities and conduct spot checks
Monitor manpower usage, ensure required skill levels of the Ground Handling Agent
Provide feedback to local management on performance and staffing
Communicate operational updates and implement improvements when needed

Play a key role in keeping global air freight moving safely and on time!

Work at the heart of airport operations, ensuring quality, compliance, and performance in a fast-paced, international environment. If you thrive on responsibility and aviation excites you - apply now and take off with us ✈️

Requirements

The ideal candidate should have:

High school diploma/GED
At least 5 years of experience in logistics, airfreight handling and/or operations
Fluency in Italian and English
Cargo industry knowledge with special reference to handling management, airport infrastructures and facilities

Knowledge of cargo industry KPIs, with special reference to Cargo iQ dimensions
Computer literacy with solid MS Office skills
A customer-oriented, committed, and reliable mindset with strong teamwork skills
A valid driver’s license
Flexibility to work shifts and overtime as required
Ability to perform well under time pressure and stress, including outdoor weather and noise exposure

Nice to have:

Direct experience in operations or cargo handling at FCO airport
Experience on handling of special shipments
Fluency in German
Knowledge of the Italian cargo industry and FCO airport facilities
Knowledge or certifications for special cargo handling
Qualification according to cargo handling and ground operations manuals

Please submit your CV, cover letter, and relevant certifications with your application.

Company

About Lufthansa Cargo AG

Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.

www.lufthansa-cargo.de

Job Ident #: 128824

Company Details

Lufthansa

Wadowicka 3B
Krakow, Malopolskie Poland, International 30-347 International
www.lufthansa.com/us/en/homepage

Lufthansa Global Business Service

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Job Info

Location

Rome, Lazio, Italy

Type

Permanent

Company Details

Lufthansa

Wadowicka 3B
Krakow, Malopolskie Poland, International 30-347 International
www.lufthansa.com/us/en/homepage

Lufthansa Global Business Service