Job Summary:

The Document Control Clerk is accountable for the Document & Records Management function within the Customer Service and Product Quality Department, including Document Control activities at other sites, and Control Quality Systems and relevant Document & Records Management Systems.

Direct Accountabilities:

• Scan and file daily records.
• Assist in locating legacy records (on & off site).
• Lead continual improvement projects based on outcome of analysis of data, corrective and/or preventative actions, etc. in accordance with company’s procedures (e.g., new storage solutions, new scanning solutions, etc.).
• Digitization of legacy records (paper, microfilm, microfiche, & aperture cards).
• Backfill Document Control when necessary.
• Help with training new hires on current processes, procedures and EDMS.
• Maintain up to date document control procedures (work instructions and forms).
• Support third party audits, including managing of required corrective action plans for Document Control & Records Management findings as applicable.
• Manage the day-to-day control of document systems (Electronic Storage, Hardcopy Storage, Printers, Plotters, Mylars distribution and control, etc.) Electronic Storage software training, software and hardware upgrades.
• Maintain weekly priorities, while monitoring KPI’s for document control to meet service level expectations of departments using document control services.

Education required 

• High school diploma or equivalent.
• Post-secondary education preferred.

Experience, skills, and attitude required

• 1 to 3 years in document & records management preferred
• Excellent paper and electronic filing skills.
• Proficient in document scanning processes.
• Proficient in word, excel, outlook, and Adobe Acrobat.
• Familiar with EDMS (Adept, Laserfiche, Kodak).
• SharePoint experience.