Position Summary
ORGANIZATION STATEMENT:
Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or parkerhannifin.
Here at Parker, our purpose is simple yet powerful: we work alongside customers as a trusted partner to enable technology breakthroughs that change the world for the better. To accomplish this, we need talented and engaged individuals who are passionate about their field, willing to take on complex challenges, and ready for responsibility.
This position is for Parker Hannifin’s Composite Sealing Systems Division, located in San Diego (Otay Mesa), California. The standard work hours are from Monday through Friday from 7:00 am to 3:30 pm.
GENERAL DESCRIPTION:
The IT Intern will be responsible for maintaining and supporting the end users and workstation environment at the CSS San Diego facility. The IT Intern will provide best in class customer service in carrying out their duties. The role provides installation, maintenance, and general support of hardware and software and supports end users with advanced questions or problems by identifying, researching, and resolving technical problems. The IT Intern will help support a variety of IT processes and manufacturing applications, which are critical to day-to-day business operations.
The internship is designed to be a full-time summer position, starting immediately and continue part-time during the 2025-2026 school year. The start and end date for the internship is flexible.
ESSENTIAL JOB FUNCTIONS:
Function as the link between business applications and users from a technical and process perspective.
Support the resolution of critical situation technical problems.
Manage incidents and requests in coordination with global IT service desk, utilizing ITIL foundational principles.
Facilitate direct interaction with internal customers.
- Drive results and proactively identify and resolve problems.
- Develop training materials to support process changes and new technology introductions.
- Provide premier customer service by promptly and professionally assisting team members with IT-related inquiries and issues.
- Follow established safety and environmental policies, procedures, and methods applicable to the work area.
- Perform other duties as necessary.
QUALIFICATIONS:
Education:
High school diploma or general education degree (GED)
Pursuing a bachelors degree in information technology, computer science, or related field.
ITIL Foundation, preferred
Microsoft Certified Professional, preferred
CompTIA Certified, preferred
Experience:
1 year of experience with maintenance and repair of computer hardware, preferred
IT Service Management ticketing tool such as ServiceNow, preferred
Skills:
- Ability to read, write, and comprehend simple instructions, short correspondence, and memos in English.
- Ability to demonstrate strong customer service orientation.
- Ability to apply innovative thinking toward problem resolution.
- Ability to handle sensitive information in a confidential manner.
- Ability to communicate effectively both verbally and in writing.
- Ability to pay close attention to detail and manage organizational and time management tasks efficiently.
- Ability to work in a fast-paced environment while managing multiple priorities.
- Ability to demonstrate willingness to learn and take initiative.
- Ability to work independently, collaboratively, and as part of a team as a self-starter.
Physical Demands:
Ability to lift up to 35 pounds regularly.
Ability to stand, walk, and sit for extended periods of time.
Ability to frequently bend, stoop, and reach for extended periods of time.
Ability to use hands and fingers for detailed work over extended periods of time.
Ability to perform repetitive tasks with a focus on accuracy and efficiency for extended periods of time.
Ability to wear required PPE throughout the entirety of the shift.
The essential functions have been provided as examples of the type of work performed by employees assigned to the job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an all-inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.
SALARY INFORMATION:
Please note that the salary range information is only applicable for California. Compensation is based on a variety of factors, candidate experience, qualifications, location as well as spanet and business considerations. Pay Range: $17.25 - $24.00 per hour.
EQUAL EMPLOYMENT OPPORTUNITY:
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. This position is subject to meeting export compliance eligibility requirements. (“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”) If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) and Genetic Information Discrimination
CONDITIONS OF EMPLOYMENT:
This role is subject to compliance with the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR), which requires the incumbent to be either a US citizen, lawful permanent resident [“green card” holders] or have refugee or asylee status).
This position is contingent upon the successful completion of a comprehensive pre-employment screening process. This process may include, but is not limited to, a criminal background check, verification of educational credentials, drug testing, a physical examination, and an eye examination.
DRUG-FREE WORKPLACE:
In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.
