THE FUTURE IS WHAT WE MAKE IT.
Senior Advanced Chemical Engineer (Service Manager)
Malaysia
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
Make the Best You.
Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.
Join Us and Make an Impact.
As a Sr Advanced Chemical Engr here at Honeywell, you will play a key role in developing and implementing innovative solutions. You will collaborate with cross-functional teams to drive product development and improvement, provide technical expertise and guidance, and ensure the successful execution of projects. Additionally, you will oversee the design, construction, and operation of chemical processes, ensuring compliance with safety regulations and industry standards.
In this role, you will impact by providing technical leadership, strategic direction, and fostering a culture of innovation and collaboration.
Key Responsibilities
- Manage the UOP service relationship with customers in the region.
- Build strong relationships with each customer’s personnel across several levels of the organization.
- Become knowledgeable of each customers’ refinery/plant configuration, processing goals and strategies.
- Determine how UOP products and services might be applied to meet customers processing goals.
- Collaborate and Support CSO business to meet service financial targets.
- Oversee all customer service interactions with UOP and ensure necessary agreements are in place.
- Visit customers’ sites regularly for in-depth discussions and consultation on current operations, process performance, and any other issues relating to UOP technology transfer. Proactively engage customers to obtain and/or review operating data to enable value added technical support.
- Manage the troubleshooting efforts for the assigned customer base with the help of UOP’s Technical Service Department personnel as necessary to ensure that timely, accurate and effective support is provided to maintain overall customer satisfaction.
- Support new unit start-up and catalyst reload activities, determine and coordinate work scope and schedule for UOP site-support.
- Work closely with UOP CSO counterparts to share customer intelligence and develop specific strategies to target, win and retain future business, as well as prospecting for new business opportunities.
- Promote the development of the UOP in-country service presence by support of activities such as, but not limited to, mentoring of new locally hired CDP engineers, and development of UOP training products and facilities in country.
- Work with customers and legal to draft and finalize the applicable service agreements.
- Assist in collection of receivables.
- Prepare meeting and activity reports and maintain customer account plans and SFDC.
- Assist in preparation of, and participate in, UOP Regional Technical Symposia and Sales Meetings.
MUST HAVE:
- Bachelor of Science in Chemical Engineering.
- Extensive experience of refinery operations and/or support either with UOP or Refiner providing a good all-round knowledge of refining technologies, their equipment and operations
- Significant experience in a technical support or operations role in one or more of the major refining technology areas
- Good writing, oral and presentation skills.
- Good interpersonal skills and people management skills.
- Previous experience in managing a group or in a role as a service manager preferred
- Experience with Microsoft Office and Salesforce.com
About Us
The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.
Discover More
We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/
If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.
The future is what we make it. So, join us and let’s do this together.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
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About Us
Honeywell helps organizations solve the worlds most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
