At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

Youll find us in 95 of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forward-were proud to be recognized as a Great Place to Work® and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

To ensure the stability, performance, and availability of all production databases supporting SITA’s mission-critical applications and customer services. The DBA will play a key operational role, providing proactive monitoring, maintenance, and incident resolution in line with SITA’s service standards, ensuring seamless operations across global environments.

Provide Service Operations support to external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)- Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations.

• Manage and maintain Production, DR, and QA databases across multiple environments (Oracle, SQL Server, MongoDB etc.).
• Perform proactive monitoring, health checks, and performance tuning to ensure optimal database availability and efficiency.
• Support 24x7 operations by responding to incidents, troubleshooting issues, and driving root cause analysis to prevent recurrence.
• Execute regular database backups, restorations, and disaster recovery activities aligned with business continuity requirements.
• Apply patches, version upgrades, and configuration changes in accordance with approved change management processes.
• Ensure database security, access control, and compliance with corporate and customer data protection policies.
• Collaborate with application, infrastructure, and network teams to resolve issues and implement improvements.
• Develop and maintain operational runbooks, documentation, and standard operating procedures (SOPs).
• Support service transition activities, ensuring smooth handover of new or upgraded systems into operations.
• Participate in on-call rotation and support after-hours maintenance windows when required.

• Strong understanding of database design, architecture, and operational management.
• Hands-on experience with one or more major RDBMS platforms (e.g. Oracle, SQL Server, MongoDB).
• Proficiency in performance tuning, query optimization, and index management.
• Experience with high availability (HA), clustering, and replication setups.
• Solid understanding of backup and recovery mechanisms, including RMAN or equivalent tools.
• Familiarity with automation and scripting (PowerShell, Bash, Python) for operational efficiency.
• Working knowledge of Linux and Windows server environments.
• Understanding of ITIL processes (Incident, Problem, Change, and Configuration Management).
• Strong analytical, troubleshooting, and communication skills.
• Ability to manage multiple tasks and prioritize in a high-pressure, mission-critical environment.

• Degree in Computer Science; Electronic Engineering; IT or equivalent.

• Minimum 5-10 years’ experience in a production DBA or operational support role.

• Certification in Oracle and MongoDB or SQL is mandatory.

• Experience supporting enterprise-grade systems within a 24x7 operational setup.

• Monitoring and management tools: Oracle Enterprise Manager (OEM), Nagios and/or Dynatrace.

• Exposure to aviation or telecommunications environments would be an asset.

• Backup and recovery solutions: RMAN, Veeam, Commvault, or equivalent enterprise-grade tools

• Cloud and container technologies: AWS RDS, Azure SQL Database, Docker, Kubernetes (for modern database deployments).

Candidates with one or more of the recognized industry certifications will have a distinct advantage:

Oracle Databases

• Oracle Certified Associate (OCA) – Oracle Database Administration
• Oracle Certified Professional (OCP) – Oracle Database
• Oracle Certified Expert (OCE) – High Availability, RAC & Grid Infrastructure
• Oracle Cloud Infrastructure (OCI) Database Management certifications

Microsoft SQL Server

• Microsoft Certified: Azure Database Administrator Associate
• Microsoft Certified Solutions Expert (MCSE) – Data Management and Analytics
• Microsoft Certified: SQL Server Database Administrator

PostgreSQL / Open Source Databases

• EnterpriseDB Certified PostgreSQL DBA
• Certified PostgreSQL Professional (CPPA)
• MongoDB Certified DBA (for NoSQL environments)

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Competitive benefits that make sense with both your local spanet and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.