As an Advanced Field Service Engineer (FSE) here at Honeywell, you will provide full time technical support to Boeing Sikorsky Aircraft Support (BSAS). You will be responsible for providing expertise that supports the operation, diagnosis and repair of Avionic Systems. The Advanced FSE must communicate effectively with personnel at all levels and provide timely feedback to enable informed decisions. The Advanced FSE must be able to interface effectively in a team environment by communicating with Honeywell and BSAS logistic support groups. The Advanced FSE may be required to attend meetings or to perform troubleshooting assistance at various locations within the assignment area. The Advanced FSE shall become familiar with applicable avionic maintenance manuals, tech data, and Honeywell processes pertaining to system operation.

You will report directly to our Sr Field Service Manager and work 100 at the Client site located at Ft. Campbell, Kentucky.

KEY RESPONSIBILITIES

• Provide expertise that supports the operation and maintenance of Honeywell Avionic systems installed on 160^th SOAR aircraft
• Provide technical support to BSAS/160^th customer on day-to-day basis pertaining to operational and training issues regarding avionic operation, helicopter interface and Line Replaceable Units (LRU) diagnostics
• Interface with Customer Support Program Manager, engineering, logistic support groups, and to the End User to make informed decisions for avionic systems operation and maintenance
• Make decisions on replacement vs. repair for repairable parts when issue is not covered by published technical data
• Investigate and report technical issues and logistics problems
• Collect data to support engineering and other program personnel to develop findings, conclusions and recommendations for reported field issues
• Participate and support on-site technical presentations
• Assist in the review, data collection and investigation of test results
• Prepare and present field activity status and summary of outstanding technical issues
• Support Program Management Review and Technical Coordination Meeting
• Establish relationship with BSAS/160^th SOAR to ensure a positive Honeywell image
• Become prime Honeywell contact with BSAS with regards to reliability and maintainability for in-service avionic systems
• Foster customer satisfaction by maintaining regular contact and timely response to inquiries
• Due to the nature of this discipline, maybe required to work off-hours, on weekends, and/or holidays, on occasion
• Must be able to obtain a Secret Security clearance
• Travel: up to 10 as required and determined by the customer

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/

The application period for the job is estimated to be 30 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

U.S. PERSON REQUIREMENTS

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

YOU MUST HAVE

• 5+ years of avionic repair and troubleshooting experience and or military avionic related system repair
• Valid Driver’s License and driving record acceptable to Honeywell
• High School Diploma or GED

WE VALUE

• Bachelor’s degree in engineering or related discipline
• Inertial Navigation and GPS system operation
• Searchlight system operation
• Health Usage Monitoring System (HUMS) operation
• IPC – A – 610 / IPC – J-STD – 001 certifications
• Proficiency in following technical drawings and technical manual interpretation
• Analytical skills to elicit and diagnose relevant data for technical definition and resolution
• Sufficient technical capabilities to provide and measure continuous improvement in an environment where the customer has limited experience with the product
• Ability to work independently with minimal supervision
• Proficiency in using component design and test data, evaluate components for damage and serviceability, component rejection criteria for service revealed difficulties, and for repair/modification of equipment and components
• Provide technical instructions for customer personnel as required
• Facilitate troubleshooting and maintenance of equipment and special tools used in support of avionic systems
• Ability to work with customers at levels ranging from shop floor mechanics to senior leadership in the investigation, reporting, and resolution of issues
• Strong problem-solving, interpersonal, and teaming skills
• Ability to establish credibility and maintain strong personal relationships with customer contacts based on knowledge and personal integrity
• Strong customer focus and service orientation
• Utilize time management skills to manage conflicting priorities
• Exhibit sound independent judgment in assessing and resolving complex technical and operational problems
• Ability to work as a team member with other members of the Customer Team to drive customer satisfaction and business growth objectives
• Strong written and verbal communication skills
• Proficiency with computers and MS Office suite of software packages
• Six Sigma Greenbelt certification is desired

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end spanets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: https://www.honeywell.com/us/en

THE BUSINESS UNIT

Honeywell Aerospace Technologies (AT) products and services are found on virtually every commercial, defense, and space aircraft in the world. We build aircraft engines, cockpit and cabin electronics, wireless engagement systems, mechanical components, and more, and engage many of them via our high-speed Wi-Fi offerings. Our solutions create healthier air travel, more fuel-efficient and better-maintained aircraft, more direct and on-time flight arrivals, safer skies and airports, and more comfortable flights, along with several innovations and services that reflect exciting and emerging new transportation methods such as self-reliant and supersonic flight. Revenues in 2023 for Honeywell Aerospace Technology were $14B and there are approximately 21,000 employees globally. To learn more, please visit https://aerospace.honeywell.com/